Low-income consumers in California are protected from rate increases and they are able to get help in many different ways. California will also provides financial assistance to help low-income households with their utility bills and to also help pay their energy costs and heating bills. The State of California will also cover some of your costs for home energy emergency repairs. Also, find ways to get help with your mortgage. Banks and the federal government are helping over two million homeowners. Select the Help With Mortgage link on the left side margin bar, and then go to Help with Mortgage to find aid.
Some utilities in California offer the CARE Program, which will provide assistance in the form of monthly gas and electric bill discounts to lower income households:
Low-Income Energy Efficiency Program (LIEE)
This program provides free weatherization services to low-income households in California who meet the CARE guidelines. The services provided will include insulating homeowners attics, providing energy efficient refrigerators and energy efficient furnaces, low-flow shower heads, weather stripping, caulking, water heater blankets, and door. Most of these services are free and will go a long way towards providing help with electric bills in the form of lower utility bills.
Laws and rules that prevent utility disconnections
New rules and regulations in California make it more difficult for utility and gas companies to turn off service. Learn more on the laws and rules.
Alameda Power & Telecom - Energy Assistance through Supportive Efforts (EASE)
This will provide a one-time energy bill assistance grant for an unpaid bill. They also have the Energy Assistance Program (EAP), which is a discount program. Click more information.
Anaheim Public Utilities Department - One-time emergency assistance payment is available. The main program is known as Helping Hands and it is for low income customers and senior citizens. Learn more.
All of these Burbank Water and Power, Redding Electric Utility, Riverside Public Utilities, Southwest Gas offer the Energy Share or SHARE program
It is an utility bill assistance program that provides help to families with a financial emergency.
Burbank Power relies on donations from its customers to fund the SHARE program, and the focus is on people that are most at risk if their power was shut off. Read more.
City of Palo Alto Utilities - Project PLEDGE is a one-time annual emergency grant. Families in need may also be able to receive Residential Rate Assistance Program (RRAP), which is up to a twenty percent discount on utility bills. Continue reading Project Pledge assistance.
City of Santa Clara - Rate Assistance Program (RAP) provides a lower utility bill rate.
City of Ukiah - R.E.A.C.H. Emergency utility bill assistance is available.
Glendale Water & Power - Helping Hand, Cool Care, and Senior Care. One time cash grants, and free refrigerators are offered to those in need.
Lodi Electric Utility - Single Household Alternative Rate for Energy (SHARE). Up to a thirty percent reduction on utility bills to families who need assistance in California.
Long Beach Energy - Low-Income Gas Discount Program will provide assistance with gas bills. Waivers of fees are also available.
Los Angeles Department of Water and Power - Residential Low-Income Rate will provide up to a 15% discount. Project Angel helps lower income and the elderly. Several other financial assistance programs are offered to. Read more Los Angeles Department of Water and Power assistance programs.
Pacific Gas & Electric and San Diego Gas & Electric - Family Electric Rate Assistance (FERA) - This is a utility bill assistance rate reduction plan for large households that have three or more people that are low to middle income. It is designed for customers who may not be eligible for the CARE discount program.
Medical Baseline Program - For customers who are dependent on life support equipment or those with special cooling or heating needs. They may be eligible for up to 500 kWh of electricity and eligible for up to 25 therms of natural gas per month at the lowest price, as well as other benefits and assistance for utility bills.
Pacific Power - Project HELP is an energy bill assistance program that covers families in California and offers financial aid. Another option is the regional Energy Partners Program, which provides energy saving improvements. Click more information.
Pasadena Water and Power - Project A.P.P.L.E. (Assisting Pasadena People with Limited Emergencies) provides a one time grant for paying electric bills that are in arrears. The second program is Electric Utility Assistance Program (EUAP), which is a recurring credit to assist families in need of help with utility bills. Find more details.
Pacific Gas and Electric - REACH is assistance with bills in the form of a one time grant. Find additional PG&E utility assistance programs.
Riverside Public Utilities - UtiliCare provides assistance by lowering families rates, and the WE CARE assistance program helps with discounted or free in-home weatherization services.
Roseville Electric - Electric Rate Assistance Program provides up to 15% savings on bills.
Sacramento Municipal Utility District - Energy Assistance Program Rate (EAPR) is an assistance program that offers up to a 30% savings on bills.
San Diego Gas & Electric
The Energy Team will assist with utility bills by providing free energy-saving home improvements such as new energy-efficient appliances and various other measures to those with low and limited incomes, as well as seniors who meet specific income guidelines.
Sierra Pacific Power Company - Special Assistance Fund for Energy (S.A.F.E.) assists lower income customers with utility bills.
Silicon Valley Power - Residential Rate Assistance Program (RAP) will provide up to 25% savings on energy bills.
Southern California Edison - Energy Assistance Fund (EAF) is an utility bill assistance fund that was created to provide grants and help with paying utility bills. This program also goes by the name of the Family Electric Rate Assistance program. Read more on these two programs.
In addition, the Energy Management Assistance Program will assist lower income families with saving energy.
Southern California Gas
Through the California Alternate Rates for Energy (CARE) program, they will provide eligible customers up to a 20 percent discount on natural gas and electric bills. They also have the Direct Assistance Program, which is a free weatherization and furnace replacement or repair service for qualified limited-income customers. They also offer a host of other assistance programs. Click here to read more on the various options and resources available to customers.