Utility Bill Assistance



Eugene Water and Electric

Low to moderate income customers may be able to qualify for assistance from Eugene Water and Electric Board. The energy provider can offer cash to pay bills, assistance for energy efficiency programs, financial grants, and customer donations from sources such as Community Care.

Eugene Water and Electric Customer Care - This resource was formally known as known as Energy Share. Qualified low income and working poor customers may be able to receive up to $200 to pay their monthly utility bills. The funds will be credited directly towards your monthly energy bill. In addition, the Customer Care program also provides energy saving enhancements to homes and apartments across Oregon, so people can get help to pay current bills, and assistance in reducing future bills.

After applying, if you are found to be eligible for assistance. qualifying customers may be able to have access to a menu of various services and financial aid programs, including weatherization (which includes caulking, increasing levels of insulation and sealing buildings against air leaks), energy conservation education, appliance upgrades or replacements, and heating and cooling system inspections, updates and improvements.

Various local charities in Eugene run the program, including Salvation Army and Catholic Charities. All applications will be mailed to Lane County Human Services Commission. You can also dial 682-3378 to learn more or apply for assistance.

EWEB's Weatherization Plus program - While mostly funded by the federal government, the energy provider can give financial assistance and cash grants to qualified low income customers for installing insulation, weather striping, and other energy-saving improvements to their home or apartment.

Assistance for military personnel - Special grant programs are offered by Eugene Water and Electric Board to military personnel who are called to active duty. As with most assistance programs, there are conditions that need to be met. To be eligible for assistance from this program, a member of the household must be on active duty. Or the applicant must have been on active duty within the past 24 months. After successfully applying for this service, families may receive Customer Care or Customer Care Plus assistance regardless of their total household income.

The energy provider may also offer customers installment plans or disconnection prevention. To learn more about any of these assistance programs, dial (541) 484-2400 to speak to Eugene Water and Electric.




By: Jon McNamara


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