Utility Bill Assistance



Virginia LIHEAP utility bill assistance program

Families in Virginia that pay a large percentage of their income for their utility bills may get assistance from the Energy Assistance Program. This is the state’s version of LIHEAP. Cash assistance and grants can be made available for low income families, seniors, and disabled in Virginia. Funds can pay cooling or air conditioning bills, heating expenses, and assist in a crisis situation.

Crisis or emergency assistance is offered as a last resort to qualified residents, in particular those facing a disconnection. Grants and emergency funds can help Virginia households when other resources can’t meet the need, so this is really offered as a last resort.

While income qualifications need to be met, some examples of emergencies that can be addressed include utility cut-off is imminent, lack of heat, and either unsafe or broken heating equipment. LIHEAP and energy assistance can offer assistance for utility bills. This includes payment of security deposit; money to be applied towards your utility or heating bill; purchase of primary home heating fuel; providing a portable space heater; payment for emergency shelter; or even the repair or replacement of heating equipment.

A crisis component of LIHEAP is available for low income households without resources facing the loss of a heating source. This is only offered in an emergency, and for people who are qualified. Call a social service agency or your local Virginia community action agency for details on LIHEAP.

Air conditioning and cooling bill assistance may be offered in cases of extreme Virginia heat and humidity. This program usually only runs from June to August. Any financial assistance is only offered for applicants who meet income and citizenship criteria, and the applicant must also have one vulnerable person in their household. This would be a child, someone aged 60 or over, or a disabled individual.






The Low-Income Home Energy Assistance Program, LIHEAP, pay for this program. Funds can be used to for the purchase or replacement of an air conditioner; payment of the electric bill to operate the cooling equipment; repair a central air conditioning unit; or offer money for the payment of an electric deposit.

Heating and fuel assistance is offered for assisting with heating bills. Low-Income Home Energy Assistance Program can help qualified Virginia households with the cost of paying their home heating bills. Any aid is only designed to help offset this expense rather than to pay all of it. This government funded program can also help with paying for delivery charges, furnace re-starts, late fees and charges, connection or re-connection fees, or installation charges. This program accepts applications in October and November, and you can apply at your local social service organization. Applicants for energy assistance may also be referred to other non-profits for additional assistance.

Alexandria Office of Community Services, Alexandria Department of Community and Human Services
2525 Mt. Vernon Ave., Unit 9, Alexandria, VA 22301
Telephone number is (703) 746-5975

Appalachian Community Action and Development Agency, Inc.
190 Beech Street, Suite 103, Gate City, VA 24251
(276) 386-6441
Accepts applications in the City of Norton as well as the Counties of Scott and Wise, Lee.

Arlington County Department of Community Planning, Housing and Development
2100 Clarendon Boulevard, Suite 700, Arlington, VA 22201
Call (703) 228-3822

Bay Aging
5306 Old Virginia Street
Urbanna, VA 23175
Primary telephone - (804) 758-2386
Counties covered include Essex, Gloucester, Lancaster, Matthews, Middlesex, Northumberland, Richmond, and Westmoreland

Capital Area Partnership Uplifting People (CAPUP)
1021 Oliver Hill Way, Richmond, VA 23219
Telephone:(804) 788-0050
Supports City of Richmond, Petersburg, and Powhatan

Clinch Valley Community Action
200 East Riverside Drive,
North Tazewell, VA 24630
Telephone:(276) 988-5583

Commonwealth Community Action Partnership (Fauquier Community Action Committee), Inc.
50 Sullivan Street, Suite A
Warrenton, VA 20186
Main (540) 347-7000
Counties supported Fauquier, Loudon, Manassas City, Manassas Park, Prince William, Rappahanok




Community Action Partnership of Staunton, Augusta and Waynesboro
250 S. Wayne Avenue, Suite 101, Waynesboro, VA 22980
Primary telephone - (540) 942-6757

County of Loudoun, Department of Family Services
102 Heritage Way, NE, Suite 102, Leesburg, VA 20176
Telephone number is (703) 777-0353

Eastern Shore Area Agency on Aging CAA -Accomack and Northampton Virginia
5432 Bay Side Road
Exmore, VA 23350
Main telephone - (757) 442-9652

Fairfax County Department of Family Services
12011 Government Center Parkway, Suite 500
Fairfax, VA 22035
Telephone number (703) 324-7812

Goochland County Department of Social Services
1800 Sandy Hook Road, Suite 200
Goochland, VA 23063-0034
Call (804) 556-5880

Hope Community Services, Inc.
103 South Main Street
Farmville, VA 23901
Call (434) 315-8990
Counties supported Amelia, Buckingham, Cumberland, Prince Edward, Lunenburg, Nottoway

Lynchburg Community Action Group
926 Commerce Street, Lynchburg, VA 24504
Telephone number is (434) 846-2778
Cities of Bedford and Lynchburg; Counties of Amherst, Appomattox Bedford and Campbell

Monticello Area Community Action Agency
1025 Park Street, Charlottesville, VA 22901
(434) 295-3171
Cities and counties offer LIHEAP in include - City of Charlottesville; Counties of Albemarle, Fluvanna, Louisa, Nelson

Mountain Community Action Program, Inc. of Bland, Smyth, Wythe county
P.O. Drawer 1008, Marion, VA 24354
(276) 783-7337

New River Community Action, Inc.
644 West Main Street
Radford, VA 24141
Telephone number is (540) 633-5133
Counties are City of Radford, Counties of Floyd, Giles, Montgomery, Pulaski

Office of Human Affairs of Hampton and Newport News
2410 Wickham Avenue, P.O. Box 37, Newport News, VA 23607
(757) 247-0379

People Incorporated of Virginia
1173 West Main Street, Abingdon, VA 24210
Telephone number (276) 623-9000
Counties - City of Bristol; Counties of Buchanan, Dickenson, Russell, Washington

Pittsylvania County Community Action, Inc.
514 N. Main Street, Chatham, VA 24531
Telephone - (434) 432-8250

Powhatan County Department of Social Services
3908 Old Buckingham Road, Suite 2, Powhatan, VA 23139
(804) 598-5630

Quin Rivers, Inc.
New Kent, VA 23124
Telephone number (808) 966-8720
Charles City County, Caroline, King William, King and Queen, New Kent

Rooftop of Virginia Community Action Program - City of Galax; Counties of Carroll and Grayson
206 N. Main St.
Galax, VA 24333
Telephone (276) 236-7131

Skyline Community Action Program
Madison, VA 22727

Telephone number (540) 948-2237
Counties are Greene, Madison, Orange

Southeastern Tidewater Opportunity Project, Inc. (STOP)
2551 Almeda Avenue, Norfolk, VA 23513
Telephone is (757) 858-1360
Cities and regions - Cities of Chesapeake, Portsmouth, Suffolk, Franklin, Norfolk, Virginia Beach and the Counties of Southampton and Isle of Wright




Support to Eliminate Poverty (STEP)
200 Dent Street, Rocky Mount, VA 24151
Telephone is (540) 483-5142
Counties are Franklin, Patrick

The Improvement Association
1750 East Atlantic Street, Emporia, VA 23847
Call (434) 634-2490
Counties are City of Emporia, Surry, Sussex, Brunswick, Greenville

Total Action Against Poverty, Inc. (TAP)
145 Campbell Avenue, Roanoke, VA 24001
Main phone :(540) 345-6781
Energy assistance is offered in Cities of Buena Vista, Clifton Forge, Covington, Lexington, Roanoke, Salem; Counties of Alleghany, Botetourt, Craig, Roanoke, Rockbridge

Tri-County Community Action Agency, Inc.
1176 Huell Matthews Highway
South Boston, VA 24592
Primary telephone - (434) 575-7916
Counties are Halifax, South Boston, Charlotte, Mecklenburg

Williamsburg/James City County Community Action Agency
312 Waller Mill Rd., Suite 405, Williamsburg, VA 23185-3006
(757) 229-9332


By: Jon McNamara


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